FAQ’S

General Questions

Q: What is Rock Your Family? A: Rock Your Family is a Christian clinical counseling agency, specializing in a variety of treatment modalities, including intensive programs and experiential therapy all dedicated to helping individuals, couples, and families solidify their lives and strengthen their relationships.

Q: Where is Rock Your Family located? A: Rock Your Family is located in Colorado Springs, Colorado. We offer in-person counseling and intensive retreat services in a beautiful and serene environment, as well as Telehealth services that are available to clients internationally.

Q: What types of services does Rock Your Family offer? A: We offer a range of services for kids, teens, and adults, including individual, marriage, and family counseling services, to include group counseling, health coaching, and intensive therapy programs.

Counseling Services

Q: How can marriage counseling help my relationship? A: Marriage counseling at Rock Your Family can help couples improve communication, resolve conflicts, and rebuild trust. Our therapists provide tools and strategies to strengthen your relationship and foster a deeper connection.

Q: What issues can family counseling address? A: Family counseling can help address a variety of issues such as communication problems, parenting challenges, family conflicts, and major life transitions. Our goal is to improve family dynamics and create a harmonious home environment.

Q: What is teen counseling? A: Teen counseling at Rock Your Family is designed to help adolescents navigate the unique challenges they face during their teenage years. Our licensed therapists work with teens to address issues such as anxiety, depression, peer pressure, academic stress, family conflicts, and more.

Intensive Therapy and Retreats

Q: What is intensive therapy and how is it different from regular counseling? A: Intensive therapy involves extended therapy sessions over a short period, such as several hours a day for a several consecutive days. This approach allows for deep, focused work on specific issues and can lead to faster and more significant progress.

Q: What types of retreats does Rock Your Family offer? A: We offer various retreats including marriage retreats, family retreats, individual retreats, and adventure therapy retreats. Each retreat is designed to provide immersive and transformative experiences tailored to your specific needs.

Telehealth Services

Q: What are Telehealth services? A: Telehealth services at Rock Your Family allow you to receive counseling and therapy sessions remotely via secure video conferencing. This option is ideal for those who cannot attend in-person sessions due to distance, health concerns, or scheduling conflicts.

Insurance Options

Q: Does Rock Your Family accept insurance? A: Yes, Rock Your Family accepts several insurance plans. We are in-network with certain insurance providers and can also provide documentation for out-of-network reimbursement. Please check our website or contact our office for the most current list of accepted insurance providers.

Additional Information

Q: What qualifications do the therapists at Rock Your Family have? A: Our therapists are licensed professionals and those pursing licensure with extensive experience in their respective fields. They are dedicated to providing compassionate and effective care to help you achieve your personal and relational goals.

Q: Do you provide Good Faith Estimates, so we know what to expect in billing and don’t have any surprises? A: Yes. Our rates are listed on our website or provided to you at time of booking. We will provide a GFE upon request, as we always desire to be upfront with our costs and never want any of our clients to experience billing surprises.

Q: We are struggling financially, but want to attend. Do you have any financial assistance programs? A: Yes. We want everyone to get the help they need. We offer payment programs and financial aid, which are granted to clients based upon availability and need. Apply Online

Q: Do you keep our information confidential?  A: We most certainly do. We abide by the same regulations and ethical standards that all Colorado state psychotherapists do.

Q: Can we do either more therapy or more experiences if we want? A: Of course! We customize our retreats and intensives to meet your specific needs and can do any number of therapieteuc or experiential sessions.

Q: What’s the weather like in Colorado Springs? A: Colorado Springs averages about 300 sunny days each year. Typically mild, but average temperatures do fluctuate. From October to May our temperature ranges from 16F to 76F, and from June to September our average temperature ranges from 38F to 90F. See current weather conditions.

Q: What should we wear? A: For our outdoor experiences, we suggest that you dress in layers. Most people typically feel cooler to begin with but quickly begin to warm up as they start moving.

Q: What airport should I fly into? A: We recommend that you fly into the Colorado Springs Airport (40 min). However, you may also consider flying into Denver International Airport, approximately 1.5 hours away.

Q: Do we have to stay at the lodging arrangements you have? A: No. While we highly recommend utilizing our partner facilities, you may stay wherever you’d like.

Q: What is your refund policy? A: Please see our Terms & Conditions to learn more about this frequently asked questions about counseling & therapy at Rock Your Family.